FAQ

Is a retractable dog leash the right choice for me and my dog?

Your choice in purchasing a retractable leash is a personal one. Here are some circumstances where a retractable leash is the ideal choice:
- Some dogs are more energetic than others and a retractable leash is the perfect choice.
- Some owners enjoy distance between themselves and their dogs, particularly if they are jogging or running. The retractable leash allows a greater distance to be generated to avoid clashing with one another.
- When walking in large, open spaces, giving your dog some freedom to move around and explore, while still within your control. This gives your dog an opportunity to explore his or her surroundings.

ALWAYS read instructions and precautions provided in packaging before use.

Is it safe for my dog?

When used correctly, the ileash is safe to use for both you and your dog. Walkies always advises that you read through the instruction manual before use. Please exercise proper judgment when the welfare of you or your dog is in question.

Who can use this leash?

The ileash should only be used by adults who are capable of controlling the leash and are able to actively supervise the dog during use. Walkies does not recommend use of the leash on dogs who will potentially be harmed by its design. This leash should only be used as instructed. This leash should only be used by responsible people who have read and can follow all of these precautions. Anyone who uses this leash must be able to control the dog and watch the dog closely at all times to keep it from running off or wrapping anyone in the cord/tape/belt. Keep out of reach of small children. Never let anyone play with this leash.

How do I use the ileash?

ileash comes with an instruction manual that must be followed at all times.

What should I NOT do when using the ileash?

Care must be taken and ALL precautions must be followed. It is important that:
- You do not use the leash on more than one dog at a time
- Maintain a film grip on the leash as it is in use
- Keep the ileash away from children
- You do not use the ileash on a dog that is uncontrollable and stronger than you can handle with the leash
- If injury occurs, please seek medical attention immediately
- Follow the weight limits as prescribed and recommended
- You remain vigilant and supervise your dog actively during use
- Use the leash only for its intended purpose

What if I am unsatisfied with my product?

Walkies wants you to be happy with the ileash. If your leash is faulty upon receiving it, we will gladly offer an exchange or refund. Please refer to our Returns Policy for more details.

DISCLAIMER
Walkies urges all users to follow instructions provided. Incorrect and inappropriate use can cause injury to you and your dog. These injuries include abrasions, cuts, chafes or burns from retracting the leash too quickly or suddenly. If injury does occur, Walkies urges its customers to seek medical attention as soon as possible. The ileash is NEVER to be handled by anyone but a capable adult. Any object that can loop is never to be handled by children. This is to avoid strangulation and choking. KEEP OUT OF REACH OF CHILDREN. The leash must be secured safely around your dog’s neck. All safety precautions must be followed. Putting the leash on too tight can result in injury to your dog. Walkies advises that you check before exercising the retraction feature.